Shipping, Payments & Returns

Payments

Shop worry free. We will never store your credit card information and we process all payments through Shopify's credit card processing system or Paypal. You can rest easy knowing payments are secure and simple.

Shipping

We ship via the United States Postal Service. Fly like an eagle!
Processing typically takes 1-2 days before being shipped via USPS.

International orders may be subject to duties and/or taxes on full retail value. These fees are your country’s sales tax and are the responsibility of you as the buyer. Please consult with your local Customs agency for full details before placing an order.

Combining Orders

Unfortunately we cannot combine orders once an order is placed. Our system calculates weights for each order & if these weights are incorrect there can be issues & delays in processing your order. If you would like to combine orders, please contact us before placing a second order.

Returns

Please choose carefully as we cannot refund for change of mind, however if you order the wrong size we will gladly exchange for a different size if in stock within 14 days of receiving. All returns/exchanges must be returned in original, unused condition with tags attached. If at the time of exchange the item is no longer available, we are happy to work with you on an alternative. There are no exchanges or refunds on sale items.

Once we receive your return we will contact you with a store credit code. These codes do not expire, but cannot be used with any other code/offer & are only valid for purchases online.

Once an order is placed, it cannot be cancelled or altered. If using a discount code, this must be entered at checkout. If not entered, we are unable to apply this to your order after. If you are having any issues, please contact us before finalizing your order.

All of our items are thoroughly checked for quality prior to shipping, however if an item is faulty a replacement or full refund will be given. All items requiring a refund or exchange need to be returned unworn, in original condition within 14 days of purchase.

Please note that with the exception of items that are faulty, postage for returns/exchanges is at the customer’s expense and is non-refundable. We strongly recommend items are sent with tracking information as we cannot not be held responsible for items lost in the mail. Upon receiving the returned item, you will be either refunded your order or mailed out a replacement.

To request a return, please email us at sales@littlefoxclothing.com. Provide your order number and indicate which item(s) you would like to return.